Remote Desktop Services - Windows 10/11

If Tech Advantage manages your computer, your applications will be automatically provisioned and available within the Work Resources folder on your start menu. However, suppose you're connecting from a personal computer or an unmanaged device. You may follow the instructions below to seamlessly configure your computer to integrate with subscribed remote applications and desktops.

1. Install the MyCloudServer.info security certificate (direct download). If you have problems running the download, try to temporarily pause your Internet Security software or manually install the security certificate into the Trusted Root Certification Authorities certificate store (direct download). If you'd like to check to ensure the certificate is installed, open Certificates for the computer account and look for "C1-MCSADCS-CA" in the Trusted Root Certification Authorities store.
2. Download and run the registry modification file to disable the revocation check and publisher warning (direct download).
3. Open Control Panel and click or search for RemoteApp and Desktop Connections.
4. On the left side, click Access RemoteApp and desktops.
5. In the window that appears, enter your User ID/email address and click Next (i.e., Joe@Company.com)
6. On the following verification screen, click Next.
7. When prompted for credentials, enter your user login ID (i.e., Joe@Company.com) and associated password.
8. Verify the connection was set up successfully on the final screen and click Finish.