Duo Security: Multi-Factor Authentication

    Duo is used to provide multi-factor authentication (MFA) to verify a user's identity at login. Clients subscribed to this service may follow the below steps to configure the Duo app on their device.


    1. Download and install the Duo Mobile app from the Play store or the App store. 
    2. On your computer, navigate to https://MyCloudServer.info and authenticate using your username and password.
    3. Within the Duo Mobile App select Setup account, and tap Use Qr Code to begin adding the account by scanning the QR code shown on your computer. 
    4. Enter a name for the account, and tap Save to continue. 
    5. You may now either go through the practice or opt to skip it. 
    6. if on iOS you may get a window that prompts you to "allow notifications". You will need to select Allow notifications.


    Offline Access for Windows Logon

    Offline access for Duo Windows Logon helps you log on to Windows systems securely even when unable to contact Duo’s cloud service. You can activate one method for offline access, either Duo Mobile on iOS or Android. You'll see the offline activation prompt after successful Duo two-factor authentication when you log in to or unlock the workstation while the system is connected to the internet.

    Activating Offline Access with Duo Mobile

    To activate Duo Mobile for offline access:

    1. Select Duo Mobile Passcode and click Activate Now to begin setting up offline access (or click Enroll later (May prevent offline login) to set it up another time).
    2. Within the Duo Mobile app installed on your iOS or Android device, open the Duo app, tap Add and then tap Use QR code to begin adding the account by scanning the QR code shown by Duo for Windows (on your computer).
    3. Enter a name for the new offline access account (for example, 'Bob's Laptop') in Duo Mobile and tap Save to continue.
    4. To generate a six-digit passcode, tap the new account you just added for your Windows computer in the Duo Mobile account list.
    5. Enter the six-digit passcode from Duo Mobile (without a space) into the offline activation screen on your computer, and then click the Activate Offline Login button to finish setting up offline access.

    Authenticating with Offline Access

    Once you’ve activated offline access for your account when your computer isn’t able to contact Duo’s cloud service, you’ll automatically be offered the option to log in with an offline code after successfully submitting your Windows username and password during system logon.

    1. Open the Duo Mobile app on iOS or Android.
    2. Tap the entry for your Windows computer to generate a six-digit passcode, enter it into the Duo prompt on your computer, and click Log in.


    Published